Quentro

1. Connect your account

Account Manager → Tickets Accounts → Link Accounts → Quentro

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1. 1
   Email

   Your Quentro account email.

2. 2
   Proxy group

   Choose a working group.

3. 3
   Code retrieval

   Manual, IMAP or AYCD.

4. 4
   Send code

   Request your login email.

Get your code

Manual

Enter the four-digit email code → Connect account.

IMAP

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1. 1
   Choose IMAP

   Connect a mailbox in IMAP Manager first.

2. 2
   Select your mailbox

   Choose the inbox receiving Quentro codes.

Click Send code. Tikey retrieves the code and connects automatically.

AYCD

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1. 1
   Choose AYCD

   Configure AYCD Inbox first.

2. 2
   Select your profile

   Use the profile receiving Quentro codes.

Click Send code. Tikey retrieves the code and connects automatically.

No code?

Check spam or choose Use a code from Quentro app. Start waiting in Tikey first if using IMAP/AYCD, then request a fresh code in Quentro. Use it in Tikey before the app.

2. Import your tickets

My Tickets → Refresh → Quentro → Select your account

Your session is saved. Reconnect only when asked.

3. Transfer tickets

Select eligible tickets from the same account and event → Actions → Transfer.

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1. 1
   Check tickets

   One or several tickets.

2. 2
   Recipient

   Enter their email.

3. 3
   Transfer tickets

   Submit once.

4. Recall a transfer

Select one or more Awaiting acceptance tickets → Actions → Recall → Confirm.

Accepted transfers cannot be recalled. If the result is unclear, check Quentro before retrying.

After transfer or recall

Refresh the Quentro account to update status chips. They do not update automatically.

Enter your Tikey Master Password when prompted. For combo tickets or QR display, use the Quentro app.