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🔗 How to Transfer FanWallet Tickets

Use FanWallet transfer links to send eligible Ticketmaster France and supported ACCOR tickets to another person.

If you only need to share a ticket's QR code, see How to Share FanWallet QR Codes.

info

You can transfer any eligible ticket, including the last one. The old final-ticket restriction no longer applies.

TMFR access blocked?

If Ticketmaster shows “Your Browsing Activity Has Been Paused”, start with Recover TMFR Tickets, then return here after importing your tickets.

Choose the right action​

  • Create transfer links transfers tickets to their recipients.
  • Share QR link shares a ticket's QR code without transferring it.
  • Whole wallet import imports the complete wallet before any ticket has been split or transferred.

This guide covers Create transfer links.

1. Open FanWallet​

  1. Open My Tickets.
  2. Open the event and select a ticket from the FanWallet order.
  3. Click Actions → Download FanWallet.
Annotated FanWallet modal with anonymized ticket information

From this window, you can select tickets, refresh their transfer status, manage QR links, or start a transfer.

2. Add the recipient​

Select one or more Active tickets. Enter the recipient's first and last name for each ticket, then click Create transfer links.

Annotated FanWallet recipient fields with anonymized ticket information

Each ticket can have a different recipient. Tickets marked Transfer pending, Accepted, or Resold cannot be transferred again.

Tikey creates a separate result card for each ticket.

Annotated FanWallet pending transfer and generated result card with private values hidden

Check the recipient, section, row, and seat, then click Copy link and send it to the recipient. If you created several links, you can also use Copy all links.

warning

FanWallet transfer links are available for 24 hours. Ask the recipient to accept the transfer before the link expires.

Use Create next transfer link to transfer another active ticket without closing the window. The QR link controls are separate and do not transfer ownership.

4. Check whether the transfer was accepted​

The ticket first appears as Transfer pending. After the recipient accepts the link, click Refresh status to update it to Accepted.

StatusMeaning
ActiveReady to transfer
Transfer pendingWaiting for the recipient
AcceptedTransfer completed
ResoldNo longer available for transfer

Status does not update automatically while the window is open. Refresh status updates the transfer; Refresh QR link only updates a shared QR page.

5. Download transfer proof​

Click Transfer proof while a transfer is pending or after it has been accepted.

Pending​

Annotated pending FanWallet transfer proof with all private ticket data replaced

A blue Transfert en cours card means the recipient has not accepted yet.

Accepted​

Annotated accepted FanWallet transfer proof with all private ticket data replaced

A green Billet transféré card means the transfer was accepted. You can save either proof as a JPG or PNG.

note

The downloaded proof is a Tikey-formatted image based on the latest FanWallet data. It is not an official FanWallet certificate and does not replace the transfer link or entry ticket.

6. Cancel a transfer​

Click Cancel transfer, then check the section, row, and seat before confirming.

Annotated FanWallet cancellation confirmation with section row and seat anonymized

After cancelling, wait for the ticket to return to Active before using it again. Click Refresh status if needed.

Troubleshooting​

The recipient accepted, but the ticket still says Transfer pending​

Click Refresh status.

The transfer has been pending for more than 24 hours​

Annotated FanWallet warning for a transfer pending for more than 24 hours

The link has expired. Check with the recipient that it was not accepted, then cancel the transfer, wait for the ticket to return to Active, and create a new link.

Click Copy link on the ticket's result card. If that does not work, interact with the page and try again—some browsers initially block clipboard access.

Transfer proof is missing​

Click Refresh status. Proof is only available for tickets marked Transfer pending or Accepted.

I need to transfer the last ticket​

Transfer it normally. It no longer needs to be grouped with another ticket.