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🎫 How to Import Tickets

Tikey allows you to import your tickets manually or in bulk using a CSV file.
This is useful when you've received tickets externally and want to list them efficiently.

📍 Step 1: Open the Import Ticket Modal​

  1. Go to https://www.tikeymanager.com/mytickets
  2. Click the “Import” button in the top-right corner.

You’ll see a modal like this:

🎯 Event Selection (Required for Both Modes)​

Before importing any tickets — whether manually or via CSV — you must select the correct event.

  • Start typing the event name (e.g. “Coldplay London”), or
  • Paste the event ID from Viagogo, StubHub, or Ticombo

Once selected, all tickets you upload will be linked to this event and displayed on screen.

✏️ Manual Entry​

  1. Switch to the Manual Entry tab
  2. Enter each ticket’s details:
    • Email
    • Section
    • Level
    • Row
    • Seat
    • Currency
    • Face Value
  3. Click Submit

🔁 Your ticket will instantly appear under the event card in your dashboard

📄 CSV Import​

  1. Switch to the CSV Import tab
  2. Click Download to get the sample CSV template

Here’s the format:

email,section,levelName,row,seat,currency,face_value
[email protected],Cat 1,F,F,123,EUR,65
[email protected],Cat 2,G,H,8,USD,72

  1. Drag and drop your file or select it manually

  2. Click Submit

✅ Tips & Notes​

  • 🟦 You must select an event first — this applies to both CSV and manual inputs
  • 📧 The email is used to assign the ticket to the correct account
  • 🧩 Do not mix up column headers or add extra columns
  • 🎟️ Ensure section, row, and seat match exactly with the ticket’s real info